FREQUENTLY ASKED QUESTIONS (FAQ)

🛍 Orders

Q: How do I place an order?
Simply browse our store, choose your favorite items, select your size, and click “Add to Cart.” Then proceed to checkout and complete your payment securely.

Q: Can I modify or cancel my order?
Orders can only be modified or canceled within a short time after being placed. Please contact us immediately at [your email] if you need changes.

Q: How do I know if my order was successful?
Once your order is placed, you will receive a confirmation email with your order details.

🚚 Shipping

Q: How long does shipping take?

• Italy: 2–5 business days

• Europe: 5–10 business days

• International: 7–14 business days

Delivery times may vary during peak seasons.

Q: Do you offer free shipping?
Yes, we offer free shipping 

Q: How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.

🔁 Returns & Refunds

Q: Can I return my order?
Yes, we accept returns within 14 days of delivery. Items must be unused and in original condition.

Q: How do I request a return?
Please contact our support team at [azeeztahsen@gmail.com] with your order number and reason for return.

Q: When will I receive my refund?
Refunds are processed once we receive and inspect the returned item. It may take 5–10 business days to appear in your account.

💳 Payments

Q: What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods available at checkout.

Q: Is my payment information secure?
Yes. Our store uses secure encryption technology to protect your personal and payment details.

📏 Products & Sizing

Q: How do I choose the right size?
Please refer to our Size Guide available on each product page.

Q: Will the product look exactly like the pictures?
We aim to display our products as accurately as possible, but slight variations may occur due to lighting or screen settings.

📩 Customer Support

Q: How can I contact TAHA STORE?
You can reach us at [azeeztahsen@gmail.com] and we will respond as soon as possible, usually within 24–48 hours.